A’s Marketing Advice

A’s co-owners John Fisher Lew Wolff could do a million things to market the franchise better. Even ex-A’s hurler Dallas Braden agrees, saying in a recent radio interview, “They’re (A’s owners) not interested in paying players. They’re not interested in building a fan base.”

That’s all too true. Fisher and Wolff (and Billy Beane, too) have a bad habit of whining about “the challenge of competing in this market.” Yet, they do so little and hardly spend any resources to, you know, actually compete in this market.

Beane tried a variation on that recurring complaint this week, when he told the Oakland Tribune’s John Hickey, “We have a small fan base, but it’s an extremely passionate one.”

Beane got it only half right. First, the A’s drew 2 million fans last year for a franchise that constantly rips its own stadium and has been threatening to move for 20 years. Hardly small. Second, the fan base would show up in much larger numbers if the A’s owners actually tried to market to the team properly.

In reality, “this market” is the nation’s 5th largest. Also, population studies predict that, in about a decade, the Bay Area will leapfrog Chicago and Philly and become the 3rd biggest media market, behind only New York and L.A. There are no small markets in the Bay Area — only small owners.

In other words, there are millions of potential baseball fans in the East Bay and all around Nor-Cal, waiting to be wooed to the ballpark. Most Bay Area pro sports franchises do just that by marketing their team and fan-favorite players to the region’s rabid sports fans. But instead of working hard to market the A’s at the Coliseum, Fisher and Wolff play dead, spending little money and having almost zero advertising presence in Oakland and the East Bay. And as soon as the fans grow attached to a favorite player, Beane trades them — often long before it makes sense to. (See “Donaldson, Josh” and “Cespedes, Yoenis”.)

Fisher and Wolff have been content to play the role of a slumlord, lazily doing very little to attract fans because, regardless, they know each year they’ll collect a yearly $30 million welfare check from MLB owners.

The poor marketing goes back to 1995, when Steve Schott and Ken Hofmann bought the Athletics. That means A’s owners have been failing at marketing the team for nearly 20 years. The problem with that? The hated Giants work very hard at marketing their product to all nine Bay Area counties, so they have begun to fill the void left open by Wolff and Fisher.

[NOTE: In no way is this a knock on the rank-and-file A’s marketing employees, who work hard with the meager resources given them by their billionaire bosses.]

It doesn’t have to be like this, of course. The A’s owners could do a million things to market the franchise better. They could open a restaurant/sports bar that could be a veritable A’s ad with menus — like McCovey’s Restaurant is for the Giants in Walnut Creek. Fisher and Wolff could re-open A’s Dugout stores throughout the East Bay. [Schott closed them in the ’90s.] They also could blanket the Bay Area with billboard ads once spring training starts, getting fans excited about the upcoming season. Unfortunately, Wolff and Fisher do none of these things. Which means they (and Beane) forfeit the right to complain about their “market” or their fan base — because they do so little to cultivate fan interest or boost ticket sales and TV ratings.

In short, Wolff/Fisher/Beane are complaining about problems they alone have created. Even worse, every penny-pinching decision they make makes their problem worse, not better.

Given all of this, it’s a small miracle that the A’s draw as well as they do in Oakland. Just think what attendance will be if we ever have a real owner with a real marketing plan and a sincere interest in staying in Oakland. We can dream.

Beane

Advertisements

4 thoughts on “A’s Marketing Advice

  1. We need ownership who will embrace the tradition and heritage of Oakland baseball, will look for ways to BUILD the brand and market, and will demonstrate a commitment to the market, community and fanbase. These are ESSENTIALS and the way to build a LONG TERM WINNER. Right now, I would give the owners a non-passing grade on these key elements!

  2. I agree 100 percent with you about the poor marketing by the A’small ownership. It’seems funny how Fisher is heir to the Gap Corporation which is famous for its marketing strategy. And what’s worse, Old Navy is considered the lower end of all their brands but probably has the largest marketing profile of all their brands. Something that runs counter to the way Fisher runs the Oakland A’s. Old Navy is marketed as a stylish but inexpensive family friendly brand while they market the A’s as a small market team that can’t compete with the biggest team so they have to trade their best players? Imagine if Old Navy’s marketing plan said that they are a lower end brand so must use lower end materials and less experienced designers. They say they need to run the A’s like a business but it’s obvious they don’t want to run it like one of their businesses.

  3. Oakland is growing and changing in many positive ways. Oakland is enjoying a bit of a renaissance with additions of new restaurants, bars, clubs, markets, shops and modern housing. There is a huge opportunity for the Oakland ownership to join this progressive change and market appropriately. The Bay Area is full of potential baseball fans that find themselves alienated by the other Bay Area’s team’s arrogance and self-proclaimed entitlement. The A’s ownership has done close to nothing to provide them an alternative. Oakland is tough. Oakland is gritty. Oakland is historic. Oakland is hard working. I think that they would find incredible success marketing to the men and woman of the Bay Area that can identify with those characteristics. Unfortunately, they would prefer computer chips, technology, venture capitalists, and whatever else is in the Silicon Valley.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s